The Order Service Application keeps the Order Life Cycle transparent for all stakeholders, mainly for customer care and operational stakeholders such as sales and logistics.

The Order Service Application is ideal for businesses with complex order processes: drop-shipments, order line handling, complex return processes (even in different physical locations) or odd-size, multiple logistic management.

It contains omni-channel order processing and channel registration, order status, risk analysis, online order entries, return & refund management, logisticsorder-line distribution, purchase & recallorders and financial information such as invoicing and paymentstatus.

Based on a limitlessly scalable architecture, DEITY makes sure that no matter what amount of orders are placed, they are processed smoothly and without restrictions on scale.

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It is perfect for businesses with multiple stock locations, multiple warehouses, real-time stock management from both in-store and online stock, advanced stock management such as (pre-)ordering through different storefronts and more.

It holds both real-time and periodical information about available, physical, financial, expected or reserved stock levels and additional information such as location types, drop shipments, aggregated stock, stock mutations and specific product information such as back or pre-orderable products, never out of stock products or bundled products.

Departments like marketing, category management, demand planning and purchasing acquire the same insights about available stock information and know exactly at what stock lifecycle stage products are positioned.

All this information is collected, processed, stored and distributed to all demanding channels by the DEITY Inventory Service Application, and made available through the current platform.

Differing from standard PIM solutions - the DEITY Assortment Service Application goes further than just collecting, holding and enriching data. With this tool, merchants can on operational and management level control both supply and demand for their assortment. They get smart insights into their product life cycles and market demand numbers, giving them the tools to swiftly act when needed, while keeping stock levels as low as possible.

Additionally, the Assortment Service Application gives a business the capability of keeping and managing all the assortment information in one place, while supporting multiple storefronts and suppliers. They can easily select and keep in one overview which product is available for which storefront, online, offline or through a marketplace - while matching the suppliers’ incoming data to their own.

It is perfect for businesses struggling with enormous amounts of SKU’s, a wide variety of product data coming from different suppliers or other sources, and who support multi- storefronts. They can now manage assortments and product information in the right way; to and from all channels.

This service is especially useful for businesses running promotions on many different channels, or with a wide variety of conditions. It is perfect for every merchant who is ready to organize, structure and manage their promotions on the next level, operating with focus, flexibility and agility – required for the intelligent enterprise.

Would you like to automatically offer your customers a discount, or create a ‘campaign’ for B2B buyers with special prices, but only if they meet certain conditions? Maybe even offer them the same promotion when they buy cross-channel? Would you like to go beyond your standard promotion management, and create tailor-made experiences? The Relations & Promotion service Application is what you need.